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Legislation and Compliance
Accessibility for Ontarians with Disabilities Act, 2005 (A.O.D.A.)

person depicting scale depicting equalityOn June 13, 2005, the Province enacted the Accessibility for Ontarians with Disabilities Act, 2005 (A.O.D.A.) to make Ontario accessible by 2025. This new legislation requires both public and private sector organizations to meet mandatory accessibility standards, which are rules that businesses and other organizations will be required to follow in order to identify, remove and prevent barriers for people with disabilities.

Customer Service Standard:

The Accessibility Standards for Customer Service was the first Standard passed under this legislation. This Standard, Ontario Regulation 429/07 set out standards for providing business practices and training needed to provide better customer services to persons with disabilities. Public sector organizations, including the City of Dryden had to comply by January 1, 2010. The City of Dryden's Accessibility Standards for Customer Service Policy MU-AC-01 was adopted July 20,2009. Currently, this Standard is up for its five year review. More information is available with respect to the review by clicking on the following link:

Provincial Review of the Customer Service Standard

Integrated Accessibility Standards:

The second Standard to be passed is the Integrated Accessibility Standards (IAS) Regulation. This Standard, Ontario Regulation 191/11, came into force on July 1, 2011. The IAS is divided into sections including: The compliance dates range from 2011 to 2021 for both public and private sectors. The City of Dryden is designated as a Public Sector organization with 50+ employees. A summary of the timelines can be obtained in the following document:

Compliance Deadlines for Large Designated Public Sector Organizations (50+ employees)

In meeting the requirements under the General requirements Standards, the City of Dryden adopted an Integrated Accessibility Standards Policy MU-AC-02 along with a Glossary of Terms and Definitions.

The City, with Council's endorsement, has also adopted a Multi-Year Accessibility Plan 2013-2017. The Plan provides the City with a strategy to identify, prevent and remove barriers. It also provides a status report that identifies achievements in the past year and objectives for the coming year.

Built Environment

The third Standard is the Built Environment. This Standard is intended to enhance accessibility in facilities. This Standard has not become law and is in draft form. The Standard is currently at the consultation stage under the Ministry of Municipal Affairs and Housing as the Standard proposes updates and changes to the Ontario Building Code. The updates and changes will be made law by amendments to the current Ontario Building Code.