EMERGENCY PHONE NUMBERS
POLICE Emergency: 911
AMBULANCE Emergency: 911
DRYDEN FIRE Emergency: 911
OXDRIFT FIRE Emergency: 911
WABIGOON FIRE Emergency: 911
MACHIN FIRE Emergency: 911
MACHIN FIRST RESPONSE: 911
REMEMBER THE 5 W'S!
WHAT - is happening?
WHERE - is it happening?
WHO - is involved/is reporting?
WHEN - occurring now/did it occur?
WEAPONS - involved?
Dispatcher's Tip: Keep your street address by the phone for easy access for residents, visitors, babysitters, etc. If you live in the rural area, include simple directions with your rural address number. Make sure your house number is visible and correct.
Odour of Gas
Fire or Explosion
Person with a weapon
Serious vehicle accident
Police officer in trouble
Crime in progress
QUESTION THE 9-1-1 OPERATOR WILL ASK...
- Do you need the Police, Fire or Ambulance?
-You will then be transferred to the appropriate agency.
SPECIFIC POLICE INFORMATION
- Type of crime or assistance requested.
- When did it happen?
- Information concerning number of persons, their description, any weapons.
- Description of vehicles involved and direction of travel.
SPECIFIC FIRE INFORMATION
- Type of fire - house, car, brush, apartment, etc.
- Where the fire is located - stove, oven, light fixture, etc.?
- Is the building occupied?
- Are there any hazardous chemicals involved?
SPECIFIC AMBULANCE INFORMATION
- What type of injury - injured back, heart attack, laceration, etc.?
- Extent of the injury - not breathing, uncontrolled bleeding, etc.?
IF YOU ACCIDENTALLY DIAL 9-1-1
- Stay on the line until the 9-1-1 operator answers to verify that there is no emergency.
- If you do not stay on the line, the 9-1-1 operator will call you back.
- If the operator does not get an answer, the Police will automatically be sent to your
address to verify the situation.
QUESTIONS THE EMERGENCY SERVICE WILL ASK
- The address where the emergency is taking place - street name, number and directions if
- Description of the problem - fire, robbery, auto accident, etc.
- The phone number you are calling from to verify the number displayed to the 9-1-1
- Your name.
- Any other information that may be useful to responding emergency units.
DO YOUR CHILDREN KNOW HOW TO GET HELP IN AN EMERGENCY?
- Teach your children how and when to get help from 9-1-1.
- Teach your children their address and telephone number as soon as they are able to
- Keep it posted by all phones in case they are unsure.
- Tell your children to answer all of the emergency call takers' questions and stay on the
phone until they are told to hang up.
- Teach your children about the dangers of making prank 9-1-1 calls.
WHAT ARE THE DANGERS OF 9-1-1 PRANK CALLS?
- Prank 9-1-1 calls waste time and money and can also be dangerous.
- If 9-1-1 lines or responders are busy with prank calls, someone with a real emergency
might not get the help that they need.
WHAT IS NOT AN EMERGENCY?
It is not an emergency when the situation is not dangerous and immediate action is not necessary.
Do not call 9-1-1:
- for information about school closings, road conditions, directions, etc.
- for directory assistance
- for information about paying parking tickets
- if you want to speak with an officer or other member of the Service
when you're bored and just want to talk.
If your complaint is not an emergency, dial 223-3281. This is the non-emergent number for the Dryden Police Service.